Wells Menopause Clinic & The Independent Pharmacy

The Independent Pharmacy are happy to provide an online private dispensing service to all of the patients of Dr Juliet Balfour and her private menopause clinic.

The Independent Pharmacy is one of the UK's fastest-growing online pharmacies and is an NHS, CQC, & GPhC-registered pharmacy with thousands of positive reviews on Trustpilot, Google, & Reviews.io.

If you have a private prescription from Dr Juliet Balfour follow the 4 steps below to have your prescription fulfilled by The Independent Pharmacy and delivered quickly and discreetly to your door.

We work hard to match or beat the prices of local high street pharmacies and private clinics, such as Spire. We also offer free 48-hour tracked delivery on all prescriptions over £40 in plain, discrete packaging.

If you do not have a prescription, please do not order yet but, read on to find out how we can help you obtain your medication.

If you have a prescription already

Please now follow these 4 steps to ensure a swift and efficient purchase.

Step 1. Match the items on your prescription with the list below and add your items to your basket. (You may need to go back to the original list to select multiple items).

Step 2. Once you have selected all of your items proceed to pay for your items from your basket.

Step 3. Post your prescription to us at; The Independent Pharmacy, Unit 19 - 20, Bonville Business Centre, Dixon Road, Brislington, Bristol. BS4 5QR. You may wish to send your prescription via a tracked or recorded service.

Please include a cover note with your name, email address, & phone number to allow us to contact you if there are any issues.

Step 4. Upon receipt of your prescription we will promptly dispatch your order in plain and discrete packaging using your chosen delivery service.

Find out more about delivery here in our FAQs

Please be aware that we are unable to dispatch your medication until we receive the original prescription, therefore, the delivery times estimated on our website may not apply accurately.

If we do not receive your original prescription within 5 working days we will cancel your order and refund you in full, but can reinstate this at a later date should your prescription be received.

If you do not have a prescription

If you are not currently prescribed this medication it is unlikely that we can supply you with this product, this is because we do not see you in person and cannot provide the in-depth information that needs to be considered when starting treatment or any of the ongoing support that is best provided face-to-face.

The British Menopause Society have a dedicated service to help you find a local clinic which you can find here.

Once you have obtained your prescription please follow the above 4 steps to place your order.

Prescription items

Can't find the item you've been prescribed?

Contact us using the details at the bottom of this page and we can provide you with a quote.

If you do not pay for your item before we receive your prescription, one of our customer service team will email you to let you know that your item(s) are ready for dispatch and will supply you with a link for payment.

If you have items on your prescription other than those listed above, or you have multiple items and are not sure how to pay, please contact our customer service team using the details below and we will be happy to arrange a quote and payment.

Need some help?

If you have any questions or need any help with placing your order, you can contact one of our customer service team by emailing support@theindependentpharmacy.co.uk or calling 0333 2200 519 (local rate).

Our friendly UK-based team will be more than happy to help you with any problems you may have.

Need something else?

We stock 887 treatments for 86 conditions

Or browse all treatments or conditions

Medical professionals standing unified looking for solutions to fix your health problem